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Furnitubes Privacy Policy
How our site works and how we use cookies
Furnitubes International is committed to protecting and respecting your privacy. This policy sets out how we use and process any personal information we collect from you, or that you provide us.
We have structured our website so that, in general, you can visit our website without identifying yourself or revealing any personal information. Once you choose to provide us with information by which you can be identified (for example, filling in an enquiry form), we will treat that information in accordance with this policy.
Information we may collect from you
We may collect the following information about you:
- We may require visitors to supply personal information, including email address, prior to registering on the website, submitting an enquiry to us, or participating in a live chat.
- We may also ask you to provide us with additional contact information, in order to provide you with additional site functionality and further correspondence about our products and services.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Some of our website pages use cookies to allow the website to function and to help give you a better service. An explanation of what cookies are can be found below.
IP addresses and cookies
We may collect information about your computer, including (where available) your IP address, operating system and browser type. This statistical data about our visitors browsing actions and patterns is collected anonymously and does not at any time identify the individual. We may obtain information about your usage of our website by using a cookie file which is stored on the hard drive of your computer or device. Cookies contain a small amount of information that is sent from a website and is stored on your computers hard drive. This information helps us to improve our website and deliver a better and more personalised service. They enable us:
- to estimate our audience size and usage patterns
- to store information about your preferences
- to recognise when you return to the site
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access parts of our website.
The following is a complete list of the cookies we use, with a brief description of their purpose:
|
Cookie |
Cookie name |
Cookie type |
Cookie function |
|
Furnitubes.com |
Symfony |
session |
This cookie is used by our content management system. The cookie assists with the backend function of the website and allows users to create product lists and send enquiries. This cookie does not collect information from the user’s computer or personally identify the user. The cookie erased after the user closes their browser. |
Our website uses a number cookies for added functionality and analytical purposes – please see descriptions of their purpose below:
|
Cookie |
Cookie name |
Cookie type |
Cookie function |
More Information |
|
Google Analytics |
__unam __utma __utmb __utmc __utmz
|
Analytical |
These cookies are used to collect information about how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, how visitors have come to the site and which pages they visited. |
|
|
NBS/RIBA |
Webtrends_id Asp.net_Sessionid
|
Analytical |
RIBA allows visitors to view and use NBS specifications of our products. RIBA uses cookies for this functionality to work and to make it easier for users to log on to and use the site during future visits. They also allow RIBA to monitor website traffic and to personalise website content. |
|
|
Share This |
__stid __uset __stid __uset
|
Functional Analytical |
Share This is used on the website to allow users to share information via social media platforms. Share This uses cookies for this functionality to work and to compile statistics on usage. |
|
|
Whoson live chat |
whoson |
Functional Analytical |
For the live chat function on our website to work, a cookie is placed on your computer to identify your visit and so our live chat can provide you with the best service. This cookie is linked to identifiable information that we hold about your activity to this website. |
Use and storage of your information
We use the information we collect from you to better understand your needs and to improve our products and services.
If you have consented, we may periodically send promotional information about new products, special offers or other information we think you may find of interest.
When you supply any personal information to Furnitubes (e.g. when you fill in an enquiry form), the information you provide will only be used by Furnitubes. We will hold your personal information on our systems, and we will ensure that all personal information supplied is held securely, in accordance with the law.
Your information will be disclosed when where we are obliged to or permitted by law.
Furnitubes do not transfer or sell your information to any third parties.
Other websites
Please note that we provide links to other websites of interest, which may not be governed by this privacy policy, and you should view the relevant privacy policies of those sites for further information. Furnitubes International accepts no responsibility or liability for the content on other websites, nor necessarily endorses them.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
Furnitubes Privacy Policy v.1.0 28.05.12
