Lead times vary by product and order size. Standard modular products are manufactured and dispatched within a defined schedule that we confirm at quotation stage. Because components are standardised, there are none of the delays associated with bespoke fabrication. For urgent requirements, our RailRoad Express service offers expedited delivery on selected RailRoad configurations. We will always give you a clear timeline upfront so you can plan accordingly.

Yes. We regularly coordinate deliveries around contractor schedules, including phased deliveries for multi-stage projects. Your sales contact will work with you to align our manufacturing and dispatch schedule with your site requirements. If dates shift (as they often do), we can usually accommodate changes with reasonable notice.

Yes. We deliver to sites across England, Scotland, Wales, and Northern Ireland. UK-based manufacturing means no customs delays, no import duties, and shorter overall delivery distances compared with overseas suppliers.

We understand that construction schedules shift. If your dates change, contact your sales team as early as possible and we will do our best to adjust. In most cases, reasonable changes can be accommodated without additional cost if we have sufficient notice.

Yes. Where installation guidance is appropriate to the order, clear drawings and fixing details are supplied alongside the products. Our technical team is also available by phone or email if site conditions require an adjustment to the original approach. The components themselves are designed for quick installation: panels arrive flat-packed, marked, and ready to bolt together with the supplied fixings.

Most of our product ranges offer multiple fixing methods: surface-mount (bolt-down), root-fix (below ground), and in some cases, sub-surface sleeve options. The right choice depends on your ground conditions, any underground services, and whether the furniture needs to be removable. We can advise on the best option for your site at quotation stage.

Yes. Most of our ranges can be used on a roof terrace or podium. The AKRI Snap steel retaining wall system with optional integrated seating handles level changes and structured planting without the weight and permanence of masonry construction. Fern planters work well in these settings too, as they are freestanding and do not require permanent groundworks. We can advise on load considerations and fixing details for rooftop installations.

We supply a comprehensive range of street furniture including seating and benches, planters and retaining walls, bollards, litter bins, cycle parking, picnic tables, and wall-top systems. The majority of our range is designed and manufactured at our Kent factory from recycled steel and FSC-certified timber, with some specialist products sourced from manufacturing partners.

Our approach is modular rather than bespoke. Standard components combine in a wide variety of configurations — straight and curved modules, integrated planters, seating with or without backrests and armrests, different timber and colour finishes — so most site geometries and design requirements can be met using our existing module library. Practices and contractors regularly produce arrangements we hadn’t envisaged ourselves, which is the strength of the system. In cases where a project requires something beyond our standard modules, we can discuss feasibility, budget, and timeline.

If you have a specification that names our products, simply send it to us and we will confirm availability and pricing. If the specification identifies design or performance criteria rather than named products, our team can cross-reference the requirements against our ranges and recommend the best match. We can also provide technical data to support your submission if the specification is challenged.

Yes. Our seating is designed to meet BS 8300-1:2018 requirements for inclusive outdoor environments, including accessible seat heights and clear approach spaces. If your project has specific accessibility requirements beyond standard compliance, talk to us early so we can advise on configurations that meet the brief.

Our products are made to last in high-traffic public environments. The combination of recycled steel construction, FSC-certified hardwood, and our independently tested Triple Process powder coating supports lower whole-life costs for asset owners. Individual components can be replaced without removing the entire installation, which extends the practical lifespan further. Specific warranty terms vary by product range and finish — your sales contact will confirm the terms that apply to your specification.

Contractors tell us the same things come back time and again. Predictable lead times, because the majority of our range is manufactured in-house from standard modules. Quick installation, because components arrive flat-packed, marked, and ready to bolt together with the supplied fixings. Competitive pricing with no hidden extras. One sales contact who knows your job from quote to delivery, with designers and technical specialists brought in when the project needs them. And after-sales support that picks up quickly when issues arise on site.

Being UK-based means shorter lead times on manufactured products, no customs or import complications, and a team in the same time zone who are available on the same working days. We can respond to urgent site queries without a 24-hour delay, and our Kent factory is open to visit if a project warrants it. For contractors managing tight schedules, that accessibility makes a practical difference.

Yes. If something needs attention after delivery, we deal with it promptly. Contractors have specifically commented on the speed and quality of our after-sales response. One client described it as a breath of fresh air compared with other suppliers. Maintenance advice, replacement components, and technical support are all available post-installation.

Yes. Because our products are manufactured from standard modular components, matching items are always available for future phases. We have supply relationships spanning 20+ years with some clients, delivering consistent products across multiple regeneration phases. If a project extends over several years, you can be confident that the same components will be available when you need them.

We hold ISO 14001 (environmental management) certification, use recycled steel (which requires 74% less energy to produce than virgin steel), source FSC-certified Iroko hardwood, and offer Endura Thermally Modified Ash, a UK-grown alternative to imported tropical hardwood, and reclaimed British hardwood sourced through our partnership with Ashwells’ Timber Yard. Our in-house Triple Process powder coating has a lower environmental impact than traditional galvanising. Our Kent factory runs exclusively on renewable wind energy. We can provide sustainability data and documentation to support tender submissions or specifications, including recycled content, energy sources, and supply chain provenance.

As a UK-based manufacturer with our factory in Kent, we contribute directly to local employment, skills development, and a domestic supply chain. Our products are made from recycled and responsibly sourced materials, and our factory runs on renewable energy. If your tender requires specific social value commitments or reporting against frameworks such as the National TOMs, our team can discuss what we’re able to provide.